Tag: grievance officer

Image accompanying blogpost on "Indian IP Office issues Accessibility Guidelines for Persons with Disabilities"

Indian IP Office issues Accessibility Guidelines for Persons with Disabilities

On 4th March, 2022 the Office of Controller General of Patents, Designs & Trademarks (O/o CGPDTM) issued Guidelines for Accessibility and Reasonable Accommodations for Persons with Disabilities to facilitate accessibility and reasonable accommodations for Persons with Disabilities practicing and interacting with IP Offices under O/o CGPDTM with an endeavor to take all possible steps to make its website, facilities, documents, services, systems and processes accessible to every person. The O/o CGPDTM has appointed a nodal officer (disability) to address needs of…

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Comments and Suggestion on the Proposed eCommerce Rules

Comments & Suggestions on the Proposed E-Commerce Rules (2021)

Background On 23rd July, 2020 the Central Government had notified the Consumer Protection (E-Commerce) Rules, 2020. The Department of Consumer Affairs on 21st June, 2021 published the proposed amendments to Consumer Protection (E-Commerce) Rules, 2020 and had sought views/ comments/ suggestions to be sent within 15 days, i.e., by 6th July, 2021 by email to js-ca@nic.in. Later the last date was extended to 21st July, 2021. Structure The comments, suggestions and inputs have been provided in two parts. The first part…

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Consumer Protection (E-Commerce) Rules, 2020 – Proposed Amendments (2021)

Consumer Protection (E-Commerce) Rules, 2020 – Proposed Amendments (2021)

INTRODUCTION On 23rd July, 2020 the Central Government had notified the Consumer Protection (E-Commerce) Rules, 2020. The Department of Consumer Affairs on 21st June, 2021 published the proposed amendments to Consumer Protection (E-Commerce) Rules, 2020 and has sought views/ comments/ suggestions to be sent within 15 days, ie., by 6th July, 2021 by email to js-ca@nic.in. In summary the amendments proposed are as follows: Registration of entities with DPIIT shall be mandatory Chief Compliance Officer, Nodal Contact Person and Grievance…

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