WCAG 2.1 Level AA

Accessibility Statement

Our commitment to making this website accessible to everyone.

Last Updated: 30 November 2025

Target Conformance: WCAG 2.1 Level AA

This website is designed and developed with accessibility in mind, following the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria.

1. Our Commitment to Accessibility

BananaIP Counsels is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply the relevant accessibility standards to achieve this goal.

We believe that the internet should be available and accessible to everyone, regardless of ability. We are committed to providing a website that is accessible to the widest possible audience, in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the Rights of Persons with Disabilities Act 2016 (India), and international accessibility standards.

2. Conformance Status

Target Standard: Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Current Status: Partially Conformant

This website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve full conformance and address any identified accessibility issues.

3. Accessibility Features

Navigation and Structure

  • Consistent navigation throughout the website
  • Logical heading hierarchy (H1 through H6)
  • Skip navigation links to main content
  • Descriptive page titles and section headings
  • Breadcrumb navigation where applicable

Visual Design

  • Sufficient colour contrast ratios meeting WCAG AA standards
  • Text resizable up to 200% without loss of functionality
  • Dark mode support for reduced eye strain
  • No content relies solely on colour to convey information
  • Focus indicators visible for keyboard navigation

Content and Media

  • Descriptive alternative text for meaningful images
  • Decorative images marked appropriately (aria-hidden)
  • Clear and simple language where possible
  • Consistent labelling of form elements
  • Error messages that identify the problem and suggest corrections

Interactive Elements

  • All functionality accessible via keyboard
  • ARIA landmarks and labels for screen readers
  • Form inputs with associated labels
  • Clear focus states on interactive elements
  • Accessible dropdown menus and navigation

Assistive Technology Support

  • Compatible with popular screen readers (JAWS, NVDA, VoiceOver)
  • Semantic HTML for meaningful document structure
  • ARIA attributes for enhanced accessibility
  • Support for browser zoom and text-only zoom

4. Known Limitations

Despite our efforts to ensure accessibility, you may encounter some limitations:

Third-Party Content: Some content provided by third parties (such as embedded maps or external links) may not meet all accessibility standards. We work with our partners to improve accessibility where possible.

Legacy Content: Some older documents (PDFs, images) may not be fully accessible. We are working to remediate these materials.

Dynamic Content: Some interactive features may have accessibility limitations. We are continuously working to improve these.

If you encounter any accessibility barriers, please contact us and we will endeavour to provide the information in an alternative format.

5. Assessment and Testing

We assess the accessibility of our website through:

Automated Testing: - Regular automated scans using accessibility testing tools - Integration of accessibility checks in our development process

Manual Testing: - Keyboard-only navigation testing - Screen reader testing (JAWS, NVDA, VoiceOver) - Colour contrast verification - Content review for plain language and clarity

User Testing: - Feedback from users with disabilities - Testing with assistive technologies

We conduct accessibility reviews when significant changes are made to the website and perform periodic audits to identify and address issues.

6. Browser and Assistive Technology Compatibility

This website is designed to be compatible with:

Browsers: - Google Chrome (latest two versions) - Mozilla Firefox (latest two versions) - Apple Safari (latest two versions) - Microsoft Edge (latest two versions)

Screen Readers: - JAWS (Windows) - NVDA (Windows) - VoiceOver (macOS and iOS) - TalkBack (Android)

Other Assistive Technologies: - Keyboard navigation - Voice recognition software - Screen magnification software

For the best experience, we recommend keeping your browser and assistive technology updated to the latest versions.

7. Standards and Guidelines

Our accessibility efforts are guided by:

International Standards: - Web Content Accessibility Guidelines (WCAG) 2.1 Level AA - WAI-ARIA 1.2 (Accessible Rich Internet Applications)

Indian Regulations: - Rights of Persons with Disabilities Act 2016 - Guidelines for Indian Government Websites (GIGW)

European Standards: - EN 301 549 (Accessibility requirements for ICT products and services)

Reference Standards: - Section 508 of the Rehabilitation Act (US)

We monitor updates to these standards and guidelines and work to incorporate relevant changes into our accessibility practices.

8. Feedback and Contact

We welcome your feedback on the accessibility of this website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Email: contact@bananaip.com (include "Accessibility" in the subject line) Phone: +91 80 2686 0414

Mailing Address: No. 40, 3rd Main Road, JC Industrial Estate, Kanakapura Road, Bangalore - 560 111, Karnataka, India

When contacting us about accessibility issues, please include: - The web page address (URL) where you encountered the issue - A description of the specific problem you experienced - The browser and assistive technology you were using (if applicable) - Your contact information for follow-up

We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information you need in an accessible format.

9. Enforcement and Complaints

If you are not satisfied with our response to your accessibility concern, you may escalate the matter through the following channels:

Internal Escalation: Contact our Grievance Officer: Rakesh Krishnan Email: rakesh.krishnan@bananaip.com

External Authorities (India): - Chief Commissioner for Persons with Disabilities - State Commissioner for Persons with Disabilities

We are committed to resolving accessibility complaints promptly and effectively.

10. Continuous Improvement

Accessibility is an ongoing effort. Our commitment includes:

- Regular accessibility audits and testing - Staff training on accessibility best practices - Incorporating accessibility into our design and development processes - Monitoring and addressing user feedback - Staying current with accessibility standards and guidelines - Working with accessibility consultants when needed

We believe that digital accessibility benefits everyone and are committed to continuous improvement in this area.

Standards We Follow

WCAG 2.1 AA

Web Content Accessibility Guidelines

WAI-ARIA 1.2

Accessible Rich Internet Applications

EN 301 549

European Accessibility Standard

RPWD Act 2016

Rights of Persons with Disabilities

Report an Accessibility Issue

If you encounter any accessibility barriers on our website, please let us know. We take accessibility feedback seriously and will work to address issues promptly.